HIPAA Notice

Effective date: May 3rd, 2024

Babson Diagnostics™ is dedicated to safeguarding the privacy and security of our patients' health information, in line with the Health Insurance Portability and Accountability Act (HIPAA)  of 1996. This notice outlines our practices concerning the handling, disclosure, and  protection of your health information. Babsondx.com and BetterWay.com ("BetterWay™", “BetterWay blood testing”) are owned and operated by Babson Diagnostics.

Use and disclosure of health information

Your health information may be utilized and shared for the purpose of providing medical care, billing for our services, and conducting healthcare operations. We might also share your information as the law permits or requires.

Your rights under HIPAA

As a patient, you hold specific rights under HIPAA concerning your protected health information. These rights include the ability to:

  • Request restrictions on certain uses and disclosures of your information.
  • Access copies of your health records.
  • Request corrections to your health records if inaccuracies or incompleteness are found.
  • Obtain an accounting of certain disclosures of your health information we have made.
  • Request your health information be communicated through alternative means or at alternative locations.
  • Lodge a complaint if you feel your privacy rights have been infringed upon.

Our responsibilities

We are obligated by law to:

  • Protect the confidentiality of your health information.
  • Provide this notice detailing our obligations and your rights regarding your health information.
  • Adhere to the terms outlined in this notice.
  • Notify you if we cannot accommodate a requested restriction on how your information is used or disclosed.
  • Fulfill reasonable requests to communicate health information by alternative means or at alternative locations.

Changes to this notice

We retain the right to modify the terms of this HIPAA Notice. Any changes will apply to all health information we hold. Should our information practices change, we will provide all current patients with the revised notice.

Contact information

For inquiries or more information about this notice or our health information privacy practices, please contact us.

Phone: +1 (512) 877-8770
Email: customersupport@betterway.com
Mailing Address: 1321 Rutherford Ln Suite 200, Austin, TX 78753